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Frequently Asked Questions

Do you offer free shipping?

Yes, we offer free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

What is your refund policy?

If you’re not completely satisfied with your purchase, you can return it within 15 days for a full refund. We want you to be completely happy with your art. Please ensure the item is unused and in its original packaging.

Do you ship worldwide?

We ship to Europe, United Kingdom, United States, Canada, and Australia.

Your artwork will be printed and shipped from the nearest production facility to ensure fast delivery and avoid surprise customs fees.

How long does it take to receive my order?

Delivery time depends on your location.

Orders in Australia typically arrive within 6–12 business days.
International Order (outside Australia) may take 7–16 business days.

Tracking and delivery details will be provided in your confirmation email.

Do you offer prints on paper or oak frames?

Currently, we only offer canvas prints, available in No Frame, Black Frame, and White Frame options.

We understand that oak frames and fine art paper prints are in high demand. However, due to supplier limitations, these options are not available in Australia at this stage through our production partner. We are actively working to make them available in the near future.